Pharma/Biotech/Clinical Research

GSK India Global Services Pvt Ltd

Bengaluru 0 (Active Jobs )

BCWI

2023,2024
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•    Overseeing 100+ web / api applications hosted in windows/linux across multiple data centers and on the cloud.

•    Ensuring availability and consistency stability and performance of application performance.

•    Participate in critical incident management calls with hands on ability to deep dive into troubleshooting IIS/.NET/ application and Network performance issues.
•    Good understanding of load balancing methodologies for hosting multiple web farms. 

•    Provide 3rd level support for escalations and communicate progress updates to stakeholders on incident resolutions.

•    Lead critical projects on software upgrades, middle tier vendor software evaluations for and provide solution for migrations to latest editions.

•    Lead problem reviews on SRE principles to maintain stability and resiliency of the platform / applications.
•    Coordinate with Development and Tech teams on product roll outs, releases, and critical fixes while coordinating with Performance and QA teams on performance metrics commitment review.

•    Coordinate with Tech teams on OS upgrades, vulnerability remediation to ensure audit and compliance.

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