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The role holder is responsible for supporting the Payroll Operations on the following:
• Process Payroll on a monthly basis in line with the agreed Payroll process and KPI’s / SLA’s
• Demonstrate as quality assurance specialist to ensure accuracy for Payroll processing performed by the Payroll Operations maker
Business
• Seamless delivery of payroll including the year-end activities for the assigned region/ set of countries. Ensure adherence to payroll KPIs & SLAs
• Operate all the controls effectively that are agreed and designed in the process
• Deliver trainings / guidance notes on payroll governance / outsourcing standards to ensure countries / GPS are well equipped with the changes impacting payroll process
• Provide support on Payroll process standardization by sharing of best practices drive hubbing initiatives.
• Approving the payroll and authorized to process necessary payment to employees, ex-employees or regulators
• Collaborate effectively within GPS team
• Perform data assurance checks and reviews to identify data gaps causing payroll inaccuracies and reporting the same
• Update and Ensure Process Operating Instructions are up-to date to reflect all the changes that has been made to process and provide it to the Payroll Manager for review and subsequent approvals from the Country Process Owners
• Support vendor management for Global vendors through constant engagement and reviews
• Mitigate and treat payroll End User Computing risks through migrations / automations
• Support and facilitate internal and external audits conducted on payroll processes in GPS and in countries
• Provide support on reviewing the documents that needs to be submitted to the Internal / External audits in a timely manner
• Participate in governance forums/ periodic meetings and ensure all actions agreed are completed in a timely manner
Processes
• Support on process automation and improvements initiatives within the payroll process
• Ensure change management process is adhered and highlight any deviations /exceptions to Line Manager / stakeholder.
• Challenge Status Quo, drive change the way we do the process currently
• Support technological enhancements as per group standards and BAU requirements
People and Talent
• Identify the training needs & deliver training for the team
Governance
• Review and minimize late data inputs, exceptions to the process.
• Continued stakeholder management through governance forums/ periodic meetings
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Vendor, SD’s and everyone involved in Payroll deliverables
 
 

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