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 Very strong in fundamental concepts in Genesys Framework and CIM concepts
• Good Understanding on Genesys 7.x/8.x Platform
• Expertise in excellent trouble shooting skills – URS, T-server and SIP Server logs
• Experience in Genesys eServices and reporting
• Expertise in Genesys CC Pulse/Pulse and agent desktop application support
• Excellent  communication skills , Should  be able to lead the team
• Ability to learn quickly in a dynamic environment
• To provide problem diagnosis and solutions documentation, administration, support and maintenance of Genesys SIP + IVR suite of components

[ctc] => 0 [ctc_to] => 0 [hide_salary_ctc] => Y [job_keyword] => 14300,14301,14302,14303 [key_qualifications] => 2 [education] => 29 [specialization] => [additional_req] => [exp_from] => 2 [exp_to] => 7 [availability] => 4 [company_name] => Cognizant [company_email] => cognizant@myavtar.com [company_profile] => Engineer your modern business At Cognizant we give organizations the insights to anticipate what customers want and act instantly to deliver on those demands So they can achieve the goal of every modern business staying one step ahead of a fastchanging world We innovate to find a better way—for the clients who depend on us the customers who rely on them and the communities who count on us all [first_posted_on] => 2022-02-24 [last_date_apply] => 2022-04-30 [sponsor] => N [posted_by] => 482 [posted_name] => Cognizant [last_edited_id] => 0 [diversity_group] => 5 [disability] => [orientation] => [veterans] => [postretirementtype] => [ip_address] => 52.46.37.96 [created_on] => 2022-02-24 [updated_on] => 2022-02-24 [status] => Y [features] => ) ) [result_object] => Array ( ) [custom_result_object] => Array ( ) [current_row] => 0 [num_rows] => 1 [row_data] => ) 1
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